The UK based and owned NHS support partner of choice.
Health Systems Support has a wealth of implementation experience and our expert team has worked on Trusts’ behalf with all of the major vendors. Including Allscripts, Cerner, Epic, RiO, TPP SystmOne, and many many others.
‘There is no test for progress other than its impact on the individual’
Aneurin Bevan
Our core team, led by our implementation director, has worked with the NHS since the conception of NPfIT through to today’s financially challenged and decentralised approach. Somewhat idealistic in our approach - we never forget that our work impacts the care that your clinicians are able to provide. So whether we are analysing workflows or leading an implementation with you - we focus on the clinical outcomes and releasing time to care.
Having worked alongside all of our chosen consultants and wider team we are well placed to provide exactly the right level of service support. We agree both the core deliverables, and the aspirational ‘soft’ deliverables with you as part of our service.
Our teams are passionate about the NHS and the core values that underpin it- to quote Aneurin Bevan, ‘There is no test for progress other than its impact on the individual’- We never forget that our engagement, the service we offer and what we contribute should have a positive impact on the care that you are able to provide.
Health Systems Support is the intelligent choice as your implementation partner.
Our Services
We provide intelligent support for your Health Systems Implementation. Sharing lessons learned with Trusts optimising their clinical services through the implementation, stabilisation or optimisation of EPR/EHR Systems. Specialists in Change, Training, RTT and go-live support, HSS provide a fully managed/ outsourced support model or can just ‘plug the gaps' against agreed deliverables.
EPR/EHR System Training Design, Delivery and Support
Health Systems Support designs, develops and delivers training programmes that bridge the gap between product design and end user acceptance. Our training is designed to minimise the time away from usual duties without impacting the users ability to use a new system effectively at cut over and go live. We have extensive experience of providing training on most EPR systems including (but not limited to) Allscripts, Cerner, EMiS, Epic, Lorenzo, Meditech, RiO, Trakcare, TPP SystmOne and Medway. We are the only UK consultancy to have in house experience in designing and delivering NHS role based Epic training.
EPR/EHR System Go Live Planning and Floorwalker Support
Health Systems Support has proven teams & methodology to support your EHR /EPR system Go Live. Uniquely experienced in supporting all systems, and with a lead that has designed the go live programme for 40 Trusts - our experience includes support for all EPRs including (but not limited to) Allscripts, Cerner, EMiS, Epic, Lorenzo, Meditech, RiO, Trakcare TPP SystmOne and Medway. Offering planning, analysis and design of go live support services from 'desk walkers’ to at the elbow support. Our unrivalled experience enables you to target your go live support and provide at the elbow assistance within a reasonable budget.
EPR/EHR System Implementation Programme Support
Health System Support has proven teams & experience to support your EHR /EPR system implementation. Project support for all EPRs including (but not limited to) Allscripts, Cerner, EMiS, Epic, Lorenzo, Meditech, RiO, Trakcare, TPP SystmOne and Medway. Offering planning, analysis, design, configuration, implementation, change, training, go live & optimisation support. We adopt a true partnerships and mentoring approach and deliver transformation and business benefits in partnership with your Programme/ Project Team.
RTT (Referral to Treatment) and Diagnostic Pathway Management, Analysis and Data Quality
Health Systems Support are able to provide experienced RTT training, reporting and optimisation support across all all EPRs including (but not limited to) Allscripts, Cerner, EMiS, Epic, Lorenzo, Meditech, RiO, Trakcare, TPP SystmOne and Medway.
We provide off site and on site RTT and 18 week pathway optimisation services. HSS have proven teams & methodology to support your EHR /EPR RTT turnaround- and, if engaged at the right time can help minimise the need for support with expert process and system design.