EPR/EHR System Go Live Planning and Floorwalker Support

Health System Support has proven teams & methodology to support your EHR /EPR system implementation. Go Live project support for all EPRs including but not limited to:

  • Allscripts

  • Cerner

  • EMiS

  • Epic

  • Lorenzo

  • Meditech

  • RiO

  • Trakcare

  • TPP SystmOne

  • Medway

Offering planning, analysis and design, of go live support services from 'desk walkers’ to at the elbow support. Our unrivalled in house experience enables you to target your go live support and provide at the elbow assistance ensuring successful end user adoption within a reasonable (and always competitive) budget. Our services are audited for quality and we never forget that we are judged on the least experienced member of our team- so we get it right.

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Features

  • Transparent engagement with clear deliverables and measurable outputs

  • Proven methodology and referenceable experience across the NHS

  • Detailed understanding and experience of NHS Health systems (EPR)

  • Experienced with Allscripts, Cerner, EMiS, Epic, Lorenzo, Meditech, RiO, Trakcare, TPP SystmOne

  • Trust readiness audit, Cut Over planning, Support Programme design and delivery, gap analysis, Champion/ Super User programme

  • Specialist system floorwalkers with clinical and RTT expert backgrounds as required

  • All floorwalkers trained and assessed on local processes

  • Communications, stakeholder engagement and knowledgeable build/ system/ user issues over early live

  • Partnership approach and shared objectives for successful EHR/ EPR implementations

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Benefits

  • Critical path approach with effective management and mitigation of risk

  • Delivery/ Cut over manager assigned to meet clear milestone based deliverables

  • Experience enables informed planning, decision making & successful go live outcomes

  • Flexible, scalable, tailored delivery options that match Trusts budgets

  • Focus on end user engagement, acceptance, adoption and clinical outcomes

  • Partnership approach, shared goals and objectives based on expert experience

  • Clinicians are reassured by the presence of clinical floorwalkers- that translate ‘system speak’ with clinical relevance at the point of care

  • Transparent, benefits led partnership approach to go live outcomes

  • Value for money, clearly auditable delivery objectives

  • Structured knowledge and skills transfer enabling Trust to self support faster